Returns and refunds

For hygiene reasons, opened or used fragrances can’t be returned.

If your order arrives damaged, leaking or wrong, tell us within 48 hours of delivery with a photo of the package and product. We’ll replace it or refund you in full.

Refunds

Approved refunds go back to your original payment method through Razorpay within 5 to 7 business days.

If a payment was taken but your order wasn’t confirmed, the amount is refunded automatically.

Cancellations

You can cancel before your order ships for a full refund. Message us as soon as possible.